FAQs
FAQ for Customers
Q: What is Absolute Guarantee?
A: Absolute Guarantee is a family-run company that connects customers with reliable, vetted tradesmen across England. We ensure you receive top-quality service with our satisfaction guarantee.
Q: How do you vet tradesmen?
A: We conduct a thorough screening process, checking qualifications, experience, and references to ensure every tradesman in our network meets our high standards.
Q: Is there a fee for using your service?
A: No, our service is completely free for customers. You only pay the tradesman for the work they carry out.
Q: What happens if I’m not satisfied with the work?
A: Absolute Guarantee is here to help. If you’re not satisfied, contact us immediately, and we’ll work to resolve the issue promptly.
Q: What types of services do you cover?
A: We specialize in drainage services, including drain unblocking, CCTV surveys, gully repairs, and septic tank maintenance. However, we can help with other trades as well – just ask!
Q: How quickly can I get a tradesman?
A: We aim to connect you with a tradesman as quickly as possible, often on the same day for urgent jobs.
Q: Do you provide warranties for the work?
A: Yes, all services come with a warranty to ensure peace of mind and guarantee the quality of work.
FAQ for Tradesmen
Q: What does it cost to join Absolute Guarantee?
A: Nothing! Our network is completely free to join.
Q: How does Absolute Guarantee find jobs for me?
A: We receive requests from customers across England and match them with the most suitable tradesman in our network based on expertise and location.
Q: What kind of tradesmen do you work with?
A: We partner with qualified, reliable professionals in a wide range of various trades.
Q: How can I join your network?
A: Simply apply through our website. We’ll send you our T&C’s to be agreed upon before continuing to review your application, conduct a vetting process and contact you once approved.
Q: Do I need to pay for job leads?
A: No, we don’t charge for job leads or referrals. You focus on the work; we handle the matchmaking.
Q: What happens if a customer has a complaint about my work?
A: We’ll mediate between you and the customer to resolve the issue. Our goal is to maintain high standards and protect the integrity of our network.
Q: Can I opt out of receiving job referrals?
A: Absolutely. If you’re unavailable or need a break, let us know, and we’ll adjust accordingly.
Have another question?
If you have another question or have a query, feel free to fill in our contact form below and we’ll get back to you ASAP.
Alternatively, you can call us today on